GENERAL TERMS AND CONDITIONS OF SALE – GONZESSE

1. Preamble

These General Terms and Conditions of Sale govern the relationship between GONZESSE and any person making a purchase on the official website:
👉 https://gonzesseclub.com/

By placing an order, the customer acknowledges having read and fully accepted these terms and conditions.

📧 contact@gonzesseclub.com
📞 +33 6 23 28 19 57

2. The Brand

GONZESSE is a sportswear brand dedicated to modern, active, and free women. Born from a personal journey around sports, motherhood, and well-being, the brand embodies one vision: supporting every woman in feeling strong, confident, and connected with her body at every stage of her life.

3. Products

The products offered are sportswear and accessories designed with high standards of comfort, performance, and style.

Each piece is created to combine:

  • freedom of movement
  • optimal support
  • modern aesthetics

The visuals displayed on the website are non-contractual and may vary slightly depending on screen settings.

4. Prices

Prices are expressed in euros (€), all taxes included.

GONZESSE reserves the right to modify its prices at any time while guaranteeing the application of the price displayed at the time of the order.

Shipping costs are calculated during order validation.

5. Orders

Any order validated on the website constitutes a firm commitment from the customer.

An order confirmation is sent by email after payment validation.

GONZESSE reserves the right to refuse any order in case of suspected fraud or irregularity.

6. Payment

Payments are secure and can be made via:

  • credit card (Visa, Mastercard)
  • Stripe / PayPal or similar solutions

No order will be shipped without payment confirmation.

7. Delivery

GONZESSE delivers within France and internationally.

  • France: 2 to 5 business days
  • International: 5 to 10 business days

Delivery times may vary depending on carriers.

8. Returns & Exchanges

Returns are accepted within 14 days after receipt.

Items must be:

  • unworn
  • unwashed
  • in their original packaging

Returns are subject to quality control before refund or exchange.

9. Availability

Products are offered subject to availability.

In the event of unavailability after an order is placed, a refund or exchange will be offered.

10. Liability

GONZESSE cannot be held responsible for delivery delays or disruptions caused by carriers or events beyond its control.

11. Intellectual Property

All elements of the website (texts, visuals, logo, design) are protected by intellectual property laws.

Any reproduction is prohibited without authorization.

12. Personal Data

Data is used solely for order processing and customer relations.

Customers have the right to access, modify, and delete their personal data.

13. Customer Service

📧 contact@gonzesseclub.com
📞 +33 6 23 28 19 57

14. Applicable Law

These General Terms and Conditions of Sale are governed by the laws in force in the country where the company operates.

In the event of a dispute, an amicable solution will be preferred.